At vividhearth.shop, we take your privacy and personal information protection very seriously. By accessing and using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect
    We may collect the following types of information:
    Personal Information: such as your name, email address, phone number, and mailing address, which is used to process orders, provide customer service, and send promotional information.
    Payment Information: such as credit card information, which is used only to complete transactions. We do not store full credit card information on our website.
    Usage Information: such as browsing behavior, pages visited, and clickthrough data, which is used to improve the website experience and service quality.
  2. Use of Information
    The information collected may be used for the following purposes:
    Processing and fulfilling orders
    Providing customer support
    Sending important notifications or promotional information
    Analyzing and improving website performance and user experience
    Complying with legal and regulatory requirements
  3. Sharing of Information
    We promise not to sell your personal information to third parties. We may share information in the following circumstances:
    With logistics or payment service providers to fulfill order fulfillment and process payments
    Comply with laws, regulations, legal process, or governmental requests
    Protect the rights, property, or safety of our company, users, or the public
  4. Information Security
    We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect data security, no Internet transmission can be guaranteed to be 100% secure.
  5. Cookies and Tracking Technologies
    We may use cookies or similar technologies to collect website visit information to provide a personalized experience and analyze website traffic. You can manage or disable cookies through your browser settings.
  6. Children’s Privacy
    Our website is not directed to children under the age of 18. If we discover that we have inadvertently collected personal information from a child, we will promptly delete the information.
  7. Your Rights
    You have the right to access, correct, or delete your personal information, subject to applicable law.
  8. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on the website with an updated “Effective Date.” Please check back regularly for the latest information.